Colorado Department of Personnel and Administration (DPA) - Division of Human Resources (DHR)

Department of Personnel & Administration, Labor Relations Unit

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  Welcome to The Department of Personnel & Administration, Labor Relations Unit
Please view and register for available classes below

Training and Continuing Education for State Employees

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Customer Service Certificate

 
The courses required for the Customer Service Certificate are as follows.
  • Exceptional Customer Service
  • Effective Communications and Listening
  • Courageous Conversations
  • Accountability is a Two Way Street
  • Unconscious Bias
  • Capstone Class
To register for any of these courses, use the courses listed in the Professional Development section.
 

Individual Contributor Certificate

 
The courses required for the Individual Contributor Certificate are as follows.
  • The Seven Habits of Highly Effective People
  • Effective Communication and Effective Listening
  • Emotional Intelligence
  • Unconscious Bias
  • Staying Motivated, Productive & Connected While Working from Home
  • Certificate Capstone
To register for any of these courses, use the courses listed in the Professional Development section.
 
 

Professional Development

 
 

Statewide Supervisor Certificate

 
The courses required for the Statewide Supervisor Certificate are as follows.
  • Leadership Essentials
  • Policies and Legal Responsibilities
  • Hiring and Compensation
  • Performance Management
To register for any of these courses, use the courses listed in the Professional Development section.


Department of Personnel & Administration, Labor Relations Unit - 1525 Sherman Street, 3rd Floor - Denver, CO 80203 - DPA_LaborRelations@state.co.us

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