Colorado Department of Personnel and Administration (DPA) - Division of Human Resources (DHR)

Center for Organizational Effectiveness (COE)

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  Welcome to The Center for Organizational Effectiveness (COE)
Please view and register for available classes below

Training and Continuing Education for State Employees

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Customer Service Certificate

 
The courses required for the Customer Service Certificate are as follows.
  • Birkman Assessment
  • Capstone Class
  • Exceptional Customer Service
  • Courageous Conversations
  • Accountability is a Two-Way Street
  • Think Navigating Challenging Relationships
  • Effective Peer Communications Skills
To register for any of these courses, use the courses listed in the Professional Development section.
 

Leading without Authority Certificate

 
The courses required for the Leading Without Authority Certificate are as follows.
  • Birkman Assessment
  • Capstone Class
  • Emotional Intelligence, Connecting with Others - Empathy, Communication and Relationships
  • Managing Conflict Effectively
  • Think! Influencing Without Authority
  • 7Cs of Influencing
  • Communicating to Manage Performance
  • Motivating and Engaging Others
To register for any of these courses, use the courses listed in the Professional Development section.
 
No classes for this section

Professional Development

 
February
7 Cs of Influencing $325.00 02/20/2019
Birkman Assessment $200.00 02/28/2019
Effective Peer Communications Skills – 1 day $430.00 02/26/2019
Franklin Covey All Access Pass $235 02/28/2019
Online Lean Foundations $125.00 02/28/2019
The Nuts & Bolts of State Supervision - 1 Day Workshop $325.00 02/21/2019
March
Accountability is a Two-Way Street $350 03/19/2019
Birkman Assessment $200.00 03/29/2019
Certificate Capstone Experience $300 03/27/2019
Communicating to Manage Performance $450.00 03/26/2019
Emotional Intelligence, Connecting with Others-Empathy, Communication, and Relationships $350.00 03/14/2019
Franklin Covey All Access Pass $235 03/28/2019
Lean Champion $125.00 03/29/2019
Managing Conflict Effectively: Thomas-Kilmann Assessment $325.00 03/05/2019
Performance Management & Effective Feedback $495.00 03/13/2019
Presentation Skills $235.00 03/29/2019
Statewide New Employee Orientation $175.00 03/11/2019
The Speed of Trust $350 03/12/2019
THINK! Navigating Challenging Relationships $380.00 03/06/2019
Time to Check Yourself-Deconstructing Biases $350 03/13/2019
April
6 Critical Practices for Leading Teams ~ FranklinCovey $325.00 04/17/2019
7 Habits of Highly Effective People Workshop -FranklinCovey $325 04/10/2019
Birkman Assessment $200.00 04/30/2019
Certificate Capstone Experience $300 04/18/2019
Exceptional Customer Service $350 04/23/2019
Franklin Covey All Access Pass $235 04/30/2019
Leadership and Influence $275 04/30/2019
Leadership Development for Women $275.00 04/03/2019
Leading Across Generations $225 04/16/2019
Motivating and Engaging Others $380.00 04/24/2019
Online Lean Foundations $125.00 04/30/2019
Statewide New Employee Orientation $175.00 04/08/2019
May
Accountability is a Two-Way Street $350 05/15/2019
Birkman Assessment $200.00 05/31/2019
Certificate Capstone Experience $300 05/21/2019
Effective Communication Skills $430.00 05/09/2019
Franklin Covey All Access Pass $235 05/31/2019
Leading a Diverse Workforce $395.00 05/10/2019
Lean Champion $125.00 05/31/2019
Project Management Essentials for the Unofficial Project Manager -FranklinCovey $525.00 05/06/2019
Statewide New Employee Orientation $175.00 05/13/2019
The Nuts & Bolts of State Supervision - 1 Day Workshop $325.00 05/23/2019
The Speed of Trust $350 05/22/2019
THINK! Influencing Without Authority $380.00 05/07/2019
THINK! Navigating Challenging Relationships $380.00 05/21/2019
June
7 Cs of Influencing $325.00 06/13/2019
7 Habits of Highly Effective People Workshop -FranklinCovey $325 06/05/2019
Accountability is a Two-Way Street $350 06/05/2019
Birkman Assessment $200.00 06/28/2019
Courageous Conversations $225 06/18/2019
Creative Problem Solving $275.00 06/27/2019
Exceptional Customer Service $350 06/25/2019
Franklin Covey All Access Pass $235 06/28/2019
Integrated Lean Process Improvement – Comprehensive - 2 day class $795.00 06/18/2019
Online Lean Foundations $125.00 06/28/2019
Presentation Skills $235.00 06/28/2019
Statewide New Employee Orientation $175.00 06/10/2019
THINK! Building High Performance Teams $380.00 06/26/2019
THINK! Influencing Without Authority $380 06/19/2019
July
Managing Conflict Effectively $325 07/18/2019


Project Management Training

 
 
No classes for this section

Safety Fundamentals Certificate Program

 


The Center for Organizational Effectiveness (COE) - 1525 Sherman Street, 2nd Floor - Denver, CO 80203 - Phone: 303-866-2439 - Fax: 303-866-2122 - prsnl.training@state.co.us

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