Colorado Department of Personnel and Administration (DPA) - Division of Human Resources (DHR)

Center for Organizational Effectiveness (COE)

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  Welcome to The Center for Organizational Effectiveness (COE)
Please view and register for available classes below

Training and Continuing Education for State Employees

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Customer Service Certificate

 
The courses required for the Customer Service Certificate are as follows.
  • Birkman Assessment
  • Capstone Class
  • Exceptional Customer Service
  • Courageous Conversations
  • Accountability is a Two-Way Street
  • Think Navigating Challenging Relationships
  • Effective Peer Communications Skills
To register for any of these courses, use the courses listed in the Professional Development section.
 

Leading without Authority Certificate

 
The courses required for the Leading Without Authority Certificate are as follows.
  • Birkman Assessment
  • Capstone Class
  • Emotional Intelligence, Connecting with Others - Empathy, Communication and Relationships
  • Managing Conflict Effectively
  • Think! Influencing Without Authority
  • 7Cs of Influencing
  • Communicating to Manage Performance
  • Motivating and Engaging Others
To register for any of these courses, use the courses listed in the Professional Development section.
 
No classes for this section

Professional Development

 
November
Change Management Made Simple (Online) $260 11/05/2020
Effective Communication and Active Listening Skills (Online) $360 11/10/2020
Decision Making Made Simple (Online) $260 11/19/2020
December
Statewide Customer Service Certificate 2020 Cohort 1 $850 12/01/2020
Staying Motivated, Productive And Connected While Working From Home (Online) $100 12/02/2020
Performance Management Conversations (Online) $260 12/03/2020
Effective Online Meetings (Online) $100 12/08/2020
January
Coaching Skills for Supervisors and Managers (Online) $360 01/06/2021
Statewide Individual Contributor Certificate 2021 Cohort 1 $850 01/07/2021
Unconscious Bias (Online) $360 01/19/2021
Accountability is a Two-Way Street (Online) $360 01/26/2021


Project Management Training

 
 
No classes for this section

Safety Fundamentals Certificate Program

 


The Center for Organizational Effectiveness (COE) - 1525 Sherman Street, 2nd Floor - Denver, CO 80203 - Phone: 303-866-2439 - Fax: 303-866-2122 - prsnl.training@state.co.us

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